MAX does not detect my USB-GPIB-HS 488.2 instrument, but the Windows XP Device Manager does

[alejandromxl]

Hi, 

I have a problem when using the USB-GPIB-HS 488.2, I can see the device in the Device Manager from Windows XP, but it is not visible in the MAX, I don't even see a section for the GPIB devices; however, when I try to install a new GPIB device, the MAX Wizard tells me that there is one GPIB instrument installed in the computer which GPIB0       -      USB-GPIB-HS. Do you know what is the reason for this to happen, because I want to use a multimeter in LabVIEW via GPIB but I can't access it, I don't even see that there is a GPIB connection in the computer (in LabVIEW).

Regards,

Alejandro Rodriguez

[nyc_(is_out_of_here)]

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@alejandromxl wrote:

Hi, 

I have a problem when using the USB-GPIB-HS 488.2, I can see the device in the Device Manager from Windows XP, but it is not visible in the MAX, I don't even see a section for the GPIB devices; however, when I try to install a new GPIB device, the MAX Wizard tells me that there is one GPIB instrument installed in the computer which GPIB0       -      USB-GPIB-HS. Do you know what is the reason for this to happen, because I want to use a multimeter in LabVIEW via GPIB but I can't access it, I don't even see that there is a GPIB connection in the computer (in LabVIEW).

Regards,

Alejandro Rodriguez

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The GPIB controller is GPIB0

[Dennis_Knutson]

You don't have anything at all listed under Devices and Interfaces in MAX? What version of NI-488 do you have installed?

[alejandromxl]

Hi Dennis_Knutson

I do have items listed below the Devices and Interfaces in MAX. 

 -  Network Devices

 -  PXI Systems

 -  Serial & Parallel

     - COM1

     - LPT1

     - LPT3

but I don't see the GPIB section, even though when I try create a new GPIB Interface it says that there is one installed.

What do you mean with the version of NI-488? 

If you mean the driver version is 2.4.0.3500

[Dennis_Knutson · Accepted solution]

That's kind of old. Have you tried the latest?

[alejandromxl]

Thank you, apparently it was a problem with the driver, as soon as I upgrade it, it works!