Installation Error 1317 while attempting to download NI ELVISmx Software Suite

[re7rovm]

Below is the error I am recieving. 

An error occurred while installing a package: ni-cds-2014-shared-files (14.2.0.49241-0+f89)

Additional error information:
An error occurred while installing the MSI at 'ewbsh00\ewbshared.msi'. Error 1317. An error occurred while attempting to create the directory: C:\Users\Public\Documents\National Instruments

Currently my firewall is completely off and I am running the NI Package Manager as an administrator. I don't know why I am getting this error at all. The only other things I have installed according to the NI Package Manager is the NI License Manager and the Package Manager. What do I need to do in order to fix this error and download the software. 

[kentyman]

I believe this should be in NI Package Manager (NIPM).

[Scott_Richardson · Accepted solution]

Hi Avie, can you reply with the following information:

1. What OS and version are you using?
2. I would be curious if your system has controlled folder access enabled, see below for image of Windows setting:
   
   An alternative to find the value of this seeing is to use the following command in a PowerShell prompt to get the value:

   Get-MpPreference | Select EnableControlledFolderAccess

3. If the above option is enabled, this is the likely cause. For more information on the setting, see Enable controlled folder access. Do you have the ability to disable it and try the installation again?
   
   

   An alternative to changing the value is to use an administrative PowerShell prompt to set the value:

   Set-MpPreference -EnableControlledFolderAccess 0

[Scott_Richardson]

For (1) you can issue the following command in a Command prompt or PowerShell prompt:

systeminfo | findstr /B /C:"OS Name" /B /C:"OS Version"

Example output would be:

OS Name: Microsoft Windows 10 Enterprise
OS Version: 10.0.19044 N/A Build 19044

[re7rovm]

Thanks for that solution as it ended up working. Appreciate it!

[Scott_Richardson]

Avie, thanks for letting us know.

Questions:

1. Can you share what OS you are using?
2. Do you know whether the setting was originally enabled by you, or enabled in some other way, such as an IT policy?

[re7rovm]

I am using Windows 11 Pro Version 22H2. 

This is my own personal computer and it was enabled by default. My other friends have Windows 11 and didn't have this problem, but I think it may have to do with Windows 11 Pro instead of Home. I've never had this problem in the past.