Before you have this card repaired or replaced, I recommend you try to restore the EEPROM with the factory settings. I have attached a tutorial that will explain setting the EEPROM.
If restoring the EEPROM does not solve your problem, then you will need to send this board into National Instruments for repair. Please visit www.ni.com/support to generate a phone support request. You can then call in and speak with an Applications Engineer who can RMA your board.
David Shatila Applications Engineer National Instruments www.ni.com/support 1-866-ASK-MY-NI
Just for others who may be following this thread, the referenced document includes instructions for Linux, and other operating systems.
May I suggest that you consider another format for these documents. Linux doesn't have MS Word and Staroffice doesn't display this document very well, although it printed adequately. You might consider Adobe Acrobat, as it works well for Linux and Windows, IMHO.