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Activation issues after reintalling OS


yesterday I did a full reinstall of my OS on a notebook, after I changed from a HDD to SSD. After installing LabView 2015 and 2017 I cannot activate these (using NI License Manager) with my key (9 digits alphanumeric). I get the not very helpful error shown in the screenshot (Language I use is German).

Thanks in advance for your kind help.

Additional Info:

Windows 10 build 1709 x64

LabView 2015 & 2017 32-bit (German)

I already tried:

restarting the machine/notebook


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please contact NI at your respective branch so we can help you activate your software. The forum is not suited to deal with activation issues.


Best regards

Andreas Gareis
Senior Applications Engineer, NI
Certified LabVIEW Developer & TestStand Architect
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The picture shows 2015 SP1, that is (for some reason) considered a different product.


G# - Award winning reference based OOP for LV, for free! - Qestit VIPM GitHub

Qestit Systems
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