NIMax shows error when opening device and interface

[DickKirk]

I have just installed NI-VISA 3.1. NIMax will not open the devices and interfaces configuration to allow me to see the GPIB and PXI devices.

It gives a message of "NIMax.exe has generated errors and will be closed by Windows. You will need to restart the program."

[JLS]

Hello,

It sounds like an installation has been corrupted. As a general, first-order fix for such problems, you can uninstall and reinstall the program with corrupted files (using add/remove programs from your control panel). To get a better idea for which program has corrupted files, when MAX crashes click the details button (if one shows) in the error message (include such information in any repost as well!). If your system was stable prior to installing NI-VISA 3.1, you can try uninstalling and reinstalling NI-VISA. If you have the time, I would uninstall all of your NI hardware and software, then reinstall your NI software, then reinstall your NI hardware (you should check your hardware manuals to be sure that your specific NI hardware does not require instal
lation before the software). Also, if you could provide the version information for all of your NI software and your current hardware setup (NI and otherwise), it may open other options for solutions!

Thank you,

Best Regards,

JLS
Applications Engineer
National Instruments

[DickKirk]

I had the same problem with version 3.1 of NI-VISA. The problem was fixed after a complete removal and re-install of all NI hardware and software, including LabWindows, MXI software, VISA, GPIB. National also provided directions for removing some Registry entries, and a utility to further clean up the system.
I would like to have a better solution for further upgrade problems than to spend the better part of 2 days diagnosing and fixing the problem.