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How to wire TTL encoder to FP Quad510

So I've got power supply going to the +wire of the encoder from terminal 4(Quad510)

-From the encoder to terminal 19

Checking the voltage with multimeter terminal 4 to 19 or COM shows 4.99VDC

But through the encoder gives about 3.5VDC

 

I'm not getting any count on Index0 with the way I have it setup(Range is 0 to 65535. LSB reset on index)

I'm not sure if I have the wiring set up properly.

Not sure if I have the Quad510 settings configured properly.

Capture1.PNGCapture2.PNGCapture3.PNG

 

Thank you for your help!

 

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Message 1 of 9
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Hello

 I hope you having a great day.

 

Unfortunately, we don't support Fieldpoint anymore so we don't have too many resources to help you in this case.

 

I apologize for any inconvenience that this can cause to you.

 

Regards

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Message 2 of 9
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According to the manual, pin 20 is COM for the 5V, not pin 19.

 

http://www.ni.com/pdf/manuals/323350b.pdf

 

-AK2DM

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"It’s the questions that drive us.”
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Message 3 of 9
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I put it on 20. But it's still not reading what I want it to read. Maybe I just don't understand how this thing works.

Does the Count function actually count from 0 to 65535 or is that just a way to measure the angle of the rotor?

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Message 4 of 9
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Please doublecheck the manual on page 5 and 6. Do you have it in the same way?

 

http://www.ni.com/pdf/manuals/323350b.pdf

 

Regards

 

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Message 5 of 9
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Yes, right now I have it plugged into 1-17-20. For Axis 0(I'm not really sure what the Axis refers to)

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Message 6 of 9
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