09-05-2018 10:41 AM
I am trying to update the residual voltage offset on my 4140. For some reason when I try to initialize an external calibration setting it won't accept the default password "NI" and sends a "Password supplied is incorrect" error
The calibration documents indicate nothing about a possible change of the password from the NI default. Is there an issue with the string labeling in the VI? Is it necessary to add an end of line or carriage return? Any help is appreciated.
09-05-2018 11:08 AM - edited 09-05-2018 11:10 AM
The default password is still "NI", and you shouldn't have to add any special characters.
If you're certain that no one has intentionally changed the password, we'd like to look into that more.
In this situation, I think it would be better for you to reach out to our support org and create a service request through support.ni.com
They can help work through some options for resetting the password for your SMU.
12-29-2020 01:44 AM
Hi also i am facing the same problem. could you help to solve this issue. we had contacted Ni team but did not get proper help.