Volume License Manager and Automated Software Installation

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labview 2018 crashed and took the license manager with it

I am using labview 2018 with a network license. LabVIEW just crashed not just itself but the PC. After the PC rebooted labview now thinks I'm unlicensed. When I start the license manager and go to Network Licenses the correct server is listed but, after a few minutes of trying, it says "Could not contact server." Following other posts I deleted the server.ini file in C:\ProgramData\National Instruments\License Manager\Data and restarted the license manager and specified the same network address. Still can't contact server. I tried deleting everything in that directory and tried again. same result. I know the server is up because I can start labview on other machines. This just happened after the crash. Now what?

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Message 1 of 4

Hi Art!

What happens if you try to ping the server with that computer? Can you contact the server without any issue?


Did you try the steps mentioned here https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P805SAC&l=en-US  in the section of client Machine?

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Can ping it no problem. Our resident LabVIEW wiz just did something (not sure what) that fixed it. This is the 2nd time this has happened.

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It would be good to know to document the process.

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