Volume License Manager and Automated Software Installation

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installation error 1317

Hi there ,


I've trying to install Labview several times and I always have the same error installation " error 1317 "


Can somebody help me out ...please.


Thanks .



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Message 1 of 4

Specifically what version of LabVIEW are you trying to install?  


Please generate a log of your install by using the "setup.exe /log <file>" command line option as decribed here: http://digital.ni.com/public.nsf/allkb/AB597E885DB7D16B86256E92006DB232


Do you have any other NI software already installed on your system?  If you already have MAX installed please generate a MAX Technical report, as decribed here: http://digital.ni.com/public.nsf/allkb/271F252B4EF0A2E0862570E70056A1E4


Also, if there are files at the location specified here, grab these as well: http://digital.ni.com/public.nsf/allkb/ACAA8550534EA407862574B80074DEDF


Please zip up and post the logs above as they will all help to troubleshoot your issue.

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Message 2 of 4

Hey Helder,


It looks like this error is caused by Windows; here's a Microsoft support article about it: http://support.microsoft.com/default.aspx?scid=kb;en-us;872903


It sounds like your user account may not have the necessary permissions. The article I linked contains more detailed instructions to try resolving the issue, but the first thing I'd try is installing LabVIEW as an administrator. To do this, simply right-click the LabVIEW installer and choose "Run as administrator". If the install still gives the error 1317, I'd try the steps in the Microsoft article.


I hope that works for you, but if you still need assistance after that, the information requested by the poster above would be helpful in resolving the issue.

Daniel E.
TestStand Staff Product Support Engineer
National Instruments
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Message 3 of 4

I wonder if general installation-related questions like this should go in NI Package Manager (NIPM) ? Maybe that forum should be renamed "NI Package Manager (NIPM) & Software Installation", and this should be renamed "NI License Manager (NILM) & Volume License Manager (VLM)"?

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