"Test Insights" missing in Systemlink Web Application

[holteelhp]

I'm attempting to setup TestStand to publish results to SystemLink.  I've installed the entire SystemLink Suite on my windows machine including the Test Module.  I've configured the SystemLink Client in TestStand according to the documentation.  My problem is I don't see the "Test Insights" category in the SystemLink Web Application.  Any ideas?  Does "Test Insights" not show up until there are test results in the workspace?

 

[JoshuaP]

I would recommend remote desktopping into the server and opening up the SystemLink Server Configuration utility and check on the status of the TestMonitor service first just to confirm that it is installed and running.

 

[holteelhp]

It appears to be stuck in a state of "starting". 

 

[JoshuaP]

What version of the SystemLink Server do you have installed?

[holteelhp]

SystemLink 21.0

 

[JoshuaP]

From the SystemLink Configuration Utility can you generate a troubleshooting report and upload it.