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kit rio is not communicating with my PC running windows 10

the Hardware NI sbRIO-9637 can't connect to my PC running windows 10.

the error code is in the picture i attached.

othmen
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Message 1 of 3
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Have you tried resetting the sbRIO by holding down the reset button, as shown in the error image you attached? I would also make sure that NI System Configuration software is installed on your sbRIO. See here for instructions on how to install software to your real-time system.

 

Is this your first time using the sbRIO? Do you know if it's successfully connected in the past?

Francine P.
Applications Engineering
National Instruments
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Try turning OFF Windows firewall and any Anti-virus software...it could be blocking the port.

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