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cRIO-9076 update from 2012

Hi all,

 

I have a cRIO-9076 with the 2012 software set on it.  I need to upgrade it to 2020.

 

1) Is that possible?  The 9076 is marked "mature"

 

2) I have NI-cRIO installed on my machine, but when I right click the software entry under my controller in MAX, it does not list any available software upgrades.  There is also no BIOS available when I click that button.

 

Sorry to ask all this, I have done this in the past, but never ran into a case where none of the MAX options weren't available.

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