11-17-2017 11:58 AM
I have an sbRIO-9626 built in a system that experienced a power loss. (The entire system, not just the sbRIO.) When power was restored, the sbRIO was unresponsive on the network. As near as I can tell, the network port isn't working.
Via the kernel console, I can see the ip settings are correct, so I know it's not that. Booting into safe mode doesn't enable the port either. I'm guessing either some firmware was corrupted or a chip got toasted. Is there any way, through the kernel console, to run a hardware diagnostic self-test or otherwise root cause the problem?
11-20-2017 09:35 AM
Hi Daklu,
From the NI side of things, there isn't a hardware diagnostic command. VxWorks may have some type of hardware test command, but I haven't found any.
Past this, I would try connecting the RIO directly to a computer or some of the other standard RIO network connection troubleshooting steps. This KnowledgeBase article walks through the main troubleshooting steps, in case you would like a reference.
Why Does My Networked Device Not Show up in Measurement & Automation Explorer (MAX)?
https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P70YSAS
It also might be worth reformatting the sbRIO, which you can read through at this link.
How Do I Format My Real-Time Target and Reinstall the Software?
http://digital.ni.com/public.nsf/allkb/6B1343F61905203386257051006573CA
If you end up needing the recovery media, then feel free to get in touch with NI through a Service Request at ni.com/support
Hope this helps.
11-21-2017 11:23 AM
Hi Jordans,
I realize I didn't provide enough information in my original post, but at the time the indicator lights on the network port were not activating at all. I had no ability to connect to the device through the network port, meaning no ping, no Max, no Network Browser, etc. The only access I had was via the kernel console. This continued over a couple days through several reboots, booting into safe mode, power cycles, etc.
I replaced the board in my system with a new one and set the faulty one aside. This morning, after reading your post, I powered it up again to see what I could do. Magically, the network port worked as though nothing had ever gone wrong. Maybe a random cosmic ray happened to flip the exact combination of bits needed to set things right? 🙂
(Actually, I suspect I didn't remove power long enough for all the board capacitance to drain. Shame on me.)
Thanks for taking the time to respond,
Dave