03-26-2021 04:21 AM - edited 03-26-2021 04:24 AM
Hello,
I forgot password of my cRIO-9067. I called NI Technical Support, they sent me the file "recovery.cfg", and I followed the the steps below:
This recovery process only applies to NI Linux Real-Time controllers. Typically the safe mode utility should be used.
To use the utility with your controller you will need a FAT16 or FAT32 USB drive with FAT on the first partition. Follow the steps below:
However, after I finished step 7, the STATUS LED Indicator blink continuously and cannot stop blink. So I cannot reset the password successfully. Should I transform cRIO-9067 to Safe mode before step 1? But I think after Power off (step 4), the Safe mode will lost. Actually, I also do this, but it didn't work.
I want to konw what should I do.
Solved! Go to Solution.
03-26-2021 05:30 AM
I have tried another two USB drives, I also format them either FAT32 or exFAT. All didn't work.
03-26-2021 11:34 AM - edited 03-26-2021 11:37 AM
Finally, I succeeded. The Technical Support sent me a file which can not only reset password but also update firmware. I test 7 USB drives with this file. Finally, a FAT32 TOSHIBA 16GB USB drive works very well.
12-05-2022 04:14 AM
I have exacted the same problem. Exact the same type of cRio and I have tried exactly the same that you have tried. From where you have obtained the recovery file that the technical support has provided you.
Thank you in advance!!!
09-05-2023 01:58 PM
I cannot reset my crio. Contacted NI support. They sent me a link to a file. I followed the instructions (tried 3x), but it doesn't work. On the forums. This appears to be a common problem. A solution is stated that the file needs to include a firmware update as well as resetting the cRIO. I have sent multiple requests to NI, left 6 voice mails and gotten zero response. If anyone can help me, I would be very grateful. Specifically, where can I get this file?
09-05-2023 03:56 PM - edited 09-05-2023 03:57 PM
@jaketc
The cRIO-9067 runs the NI Linux RT (https://www.ni.com/en-us/shop/model/crio-9067.html). The easiest way to reset the password is to format the controller from NI MAX and reinstall the runtime OS and software.
The .cfg files are used to reset cRIOs running VxWorks, and are no longer sold.
07-09-2024 03:33 AM - edited 07-09-2024 03:54 AM
Hi David,
its not possible to format the device in MAX, because it will prompt you for the password.
Anyone can help with the correct recovery file needed for 9067? E-Mail is in my profile.
Or are these files in this location correct and its all about getting the "right" USB stick?
(C:) >> Program Files (x86) >> National Instruments >> Shared >> Firmware >> cRIO
Thanks,
Daniel