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Ni Scope 5102 Software failure??

What are the possible reasons for error BFFA4001
Software Failure?
How the scope can be reseted after this?
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Dear Sir,

Thank you for using the Developer Exchange.

This error normally occurs when the board is not correctly installed and configured in the computer. It is pretty hard to tell exactly what the error might be if I don't have more specifc information, such as:

Driver Versions?
Function that is returning the error code?
Previous functions called?
Board was properly configured in MAX?
Works using Test Panels?

Etc..

If you have further questions and want to start a formal Techinal Support Request, please go to our web page www.ni.com/ask and select the link E-mail NI-Engineers in order to initiate the generation of a Service Request Number for you.

Best Regards

Omar De Andrade - Applications Engineering
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