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From Friday, April 19th (11:00 PM CDT) through Saturday, April 20th (2:00 PM CDT), 2024, ni.com will undergo system upgrades that may result in temporary service interruption.
We appreciate your patience as we improve our online experience.
10-21-2010 01:34 PM
1. Installing a new cRIO system with cRIO-9023 and 3 remote racks. Two
touch panels TPC-2512 & TPC-2106T. Using laptop with Win Vista Enterprise
Service Pack 1 and LabVIEW 2010 as programming station.
2. Can not view the cRIO-9023 in Measurement & Automation Explorer Version
4.7.0f4.
a. Can see my two compact fieldpoint systems that are on the same
network in MAX with my Win Vista laptop. So it does not appear to be a "firewall"
problem.
b. Can see the cRIO-9023 and load software using an old laptop running
Win XP and LabVIEW 8.6.1 using Measurement & Automation Explorer Version
4.5.0f0. So the controller is functioning but I still can not see it with the Win
Vista laptop even with the system configured.
c. Can ping the cRIO-9023 using windows command prompt and get a
response. So the cRIO-9023 is connected to the network and my Win Vista laptop can
reach it.
d. Reformatted the cRIO-9023 using the Win XP laptop but behavior is
still the same as a,b,& c above.
3. This looks like a software problem with LabVIEW 2010 and Measurement &
Automation Explorer. I have run the software updater utility and my
software is up to date according to it.
10-22-2010 03:59 PM
JNC3:
What is the priority order on your network interfaces? It may be possible that MAX is searching the wireless network interface if it's set as the primary in Windows.
To check, open the Network and Sharing Center, and click the link on the left pane entitled "Change adapter settings." (it might be different in Vista; I'm doing this in Windows 7)
Once you click that link, it should take you to the network connections list. I'm guessing it will display the local area connection and the wireless network connection.
We'll need to get at the file menu, which is hidden by default. Tap the Alt key to display the menu bar, and go to "Advanced --> Advanced Settings."
You should be presented with a screen like this one:
Make sure that the network interface that your RIO is connected to is on the top of the list. You can use the buttons to the right to reorder the interfaces.
There are some other troubleshooting steps outlined in this KB and this DevZone.
Hope that helps!
10-30-2010 11:31 AM
12-19-2011 05:12 AM
Thanks Caleb,
changing the order of the adapters worked for me! (Windows 7) I had three adapters listed Virtual Wireless(?) , Wireless and LAN. Once I'd demoted the "Virtual wireless" everything worked OK.
Al