i have a problem with PXIe-8383mc, that is connected to Slot 2 of PXIe-1078 Chassis. After i cannot establish connection via x8 MXI Cable (the pcie card in the host pc is correctly recognized and listed in Device Manager) i connected PXIe-8135 Embedded Controller via LAN-Cable to my PC (Win7, x86).
After starting NI MAX it shows all other connected Modules in Slot 6 and Slot 7 but Slot 2 seems to be empty, it is not listed. A installed all of Software that i found on the host system and over NI MAX everything of software for PXIe-8135. (after installation of all software i have at the boot screen 1 error: niecatapisv.dll not found! (dependancy), but it is an other thing).
The Module PXIe-8383mc has 2 status LEDs: both green and not blinking. (PWR/LINK, MC). I don't have more ideas to solve the problem. Please help.
Thank you for any help in advance!
Solved! Go to Solution.
Could it be probably a problem with the hardware --> with module PXIe-8383mc, that PXI System don't find it itself?
i tested it with changing the slots, but it has not solved the problem, actually i have PXIe-8383mc in Slot 4 of PXI-1078 Chassis
for me this sounds like a hardware issue. Coud you test your 8383mc in an other chassis?
thank you for your answer! Unfortunately I don't have this option because i don't have an another chassis which is compatible to 8383mc-Module.
The PXI-System is new, i can not imagine that a just bought system would have a hardware error, i connected it like it stands in documentation step by step.
But I think there is no choice more, it must be send back to NI for repair.
If both LEDs on the front the PXIe-8383mc are solid green, the hardware thinks it's working correctly. If I understand your setup correctly, you've got a chassis with a PXIe-8135 as the controller and that chassis contains the PXIe-8383mc. Then, out the front panel of the PXIe-8383mc, you're cabling to a host computer that contains a PCIe-8381.
If all that is correct, have you installed the NI-PXImc driver on both systems?
Did you power the PXIe-8135 system on first?
If either of these are No, try fixing that first.
If both are yes,
Can either system see the PXIe-8383mc card?
Does Windows Device Manager report any problems?
I don't currently suspect that it's bad hardware, given that I think the card thinks it's linked to both hosts. I think this is something we can debug.
One other question, if you can see the front of the PXIe-8383mc in the chassis (above and left of the heat sink)...are there 2 LEDs lit along the top edge of the card?
yes, you understand my setup right!
Yes to both options: i installed the NI-PXImc drivers on both systems and powered the PXIe-8135 always first.
The Host-PC with Windows 7 has 8383mc-Entries in the Device Manager after driver installation, so yes the Host-PC can see the PXIe-8383mc Card.
But the PXI-System cannot see anything in context to 8383mc!! The Slot with 8383mc-Card is marked in the NI MAX as empty or better saying it is in general not listed there.
No, Windows Device Manager does not report any problems.
P.S. i attached a screenshot from NI System Configurator, that i made some two weeks ago, but the situation is the same: the 8383mc-Card was in Slot 2 and it is not listed there. PXI does not know anything about this card, PXImc-Driver is installed at PXI-Controller.
Thank you for your help!!
>> One other question, if you can see the front of the PXIe-8383mc in the chassis (above and left of the heat sink)...are there 2 LEDs lit along the top edge of the card?
I will check it tomorrow and write here back! I post some more Screenshots tomorrow.
With NI-PXImc 1.0 software, PXIe-8383mc is visible in NI MAX on the system connected to it via the backplane (in your case PXIe-8135) only if the system is running Windows OS. So in your case of PXIe-8135 running LabVIEW Real-Time, you would not be able to see the PXIe-8383mc device in NI MAX.
However, since both the LEDs are green and the device is showing up in Windows device manager, it is in a good state and ready for use. You can verify that the hardware and software are working fine by running PXImc examples in LabVIEW.
Staff Software Engineer