PXIe 8360 not detected by MAX

[CorentinBank]

Hello everyone,

I come to you as I have tried pretty much every possible fix to my issue I have found online.

I am trying to connect a PXIe-8360 to my computer using a NI ExpressCard-8360 plugged into a CardBus to ExpressCard adaptor, as my laptop (a Getac s410) does not have an ExpressCard port.

Unfortunately, my PXIe-8360 is not displayed in the list of devices detected by MAX, even though I made sure to power the chassis before the computer.

My config :

- LabVIEW 2011

- Device drivers installed

- PXI platform services 16

- Win 7 Professional  SP1

I listed a few things I noticed that might help solve the problem :

1) The chassis is perfectly working on another PC.

Correct me if I am wrong, but I think this shows the problem comes from the laptop

2) Plugging or unplugging the NI ExpressCard-8360 has no effect on Windows' device manager

However, plugging or unplugging the adaptor refreshes the list of devices, creating 4 entries in the USB controllers' list

Again, correct me if I am wrong, but I think this shows the problem comes from the communication between the ExpressCard and the laptop

3) The chassis seems to know whether it is connected to the PC. Indeed, I cannot power off the chassis as long as it is connected to the PC, whereas disconnecting the chassis from the PC allows me to power off the chassis as I want.

Again, correct me if I am wrong, but I think this shows the problem is one-sided.

Now here is a summary of what I tried in order to fix the issue :

1) Updating all my NI components from the NI Update Service.

2) Updating my BIOS to its latest version documented on Getac's website.

3) Installing NI MXI-Express BIOS Compatibility Software 1.5.

After this step, a blue screen of death would appear when booting into Windows, which kept me from using this software and forced me to uninstall it from safe mode.

4) After reading up this thread : https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P6UISA0, I tried to disable ASPM, but it was already done.

I am now running out of solutions and resort to your help to fix this issue.

Thanks in advance,

CorentinBank

[Robert__R]

CorentinBank,

ExpressCard supports 2 interfaces, PCI Express and USB, and the device can use either or both.  Your CardBus adapter is almost certainly only supporting USB (otherwise a PCI bridge would show up when you plug the adapter in), but the ExpressCard-8360 requires PCI Express.  This means it won't work.  USB to ExpressCard adapters don't work for the same reason.

You'll need a laptop with either ExpressCard or Thunderbolt to connect to a PXI chassis.  If you have a Thunderbolt host then you'll need to replace the PXIe-8360 with a PXIe-8301.  Good luck.

- Robert