PXIe-8360, SM Bus Controller

[Rule67]

I am having issue with one of the chassis not being recognized, I remember when installing both PXI chassis on another computer I was able to see both.

Here is the snapshot of MAX and Device Manager. 

[nath05]

Hi,

Have you tried this other forum? https://forums.ni.com/t5/PXI/PXI-Chassis-Not-Recognized-Correctly-in-MAX/td-p/3160642

Seems to be the same issue.

If not, this information might be helpful as well:

NI Networked Device Doesn't Show Up or is Missing in MAX - https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P70YSAS&l=en-US

Regards,

Natalia Cubillo

Applications Engineering

National Instruments

[Robert__R]

It looks like a missing driver.  You should probably repair/reinstall PXI Platform Services, since that installs the driver for those NI SMBus devices.  I don't know if there are options in the installer to include/exclude NI SMBus, but you definitely want NI SMBus installed.

- Robert

[Rule67]

Robert, I currently have 18.0, is that the current?

[Robert__R · Accepted solution]

Rule67,

18.5 is the current version, but 18.0 is recent enough.  Those modules have been supported for years, so support is included in 18.0.

- Robert

[Rule67]

Robert, I have a PXIe8360 and PXIe8381 card installed on my desktop, MAX sees both but my concern in device manager it lists only one SM Bus Controller does it  also needs both listed?  

[Robert__R]

Both cards should show up in device manager, though showing up properly in MAX is what counts.  If MAX shows the MXI cards in their chassis then it means device manager must be okay.

- Robert