PXIe-5186 error code -233401

[itst1357]

Getting 'internal hardware error' in MAX on a digitizer I have been using almost every day for almost a year without issue. Tried rebooting computer, PXI, removing digitizer and reinstalling, reinstalling NI-SCOPE, etc. to no avail. I recently changed LabVIEW versions from 32-bit to 62-bit to increase memory available to LabVIEW, though I'm not sure how that could cause an 'internal hardware error'. 

Does anyone know what this error code means and how I can go about fixing it? 

Thanks,

Brad

[santo_13 · Accepted solution]

"internal hardware error" means that something is messed up at the HW level within the instrument and it may not recover. If you have already tried, reset, self-test, self-calibrate and the instrument did not recover, your only option is to send the HW to NI for repair.

Upgrading to 64-bit LV has nothing to with the error you're facing.

[itst1357]

Hi Santo,

Great. Thanks for the response. I have already submitted a service request but I thought as a last ditch effort someone might have a solution.

[itst1357 · Accepted solution]

Update: the issue was a 12 V power supply in the PXIe-1078 chassis. After a few weeks (and an RMA for the PXIe-5186 that didn't solve anything), the chassis fan stopped spinning, so I sent it in for RMA and a new power supply it solved all the issues I had been having.