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PXIe 2525 INOP

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I am having troubles getting my PXIe-2525 card up and running. I am hoping I am doing something foolish. Below is a detail of my setup and my troubleshooting so far. I hope someone has a nugget of information that get me on the right track.

 

Setup:

Windows 10 64 bit PC

PXIe-1078 Chassis

PXIe-8360 MXI card (for communications)

NI-SWITCH 18.0

NI-DAQmx 18.0

I always boot the PXI chassis up before my computer.

 

Troubleshooting:

In the same chassis I was able to get my PXI-2530B and PXI-6513 cards up and running.

I am able to see the 2525 card in my device manager but it says windows has not associated a driver with it. Any attempts to manually link the driver have been unsuccessful.

I have tried to re-install NI-SWITCH by first uninstalling and then re-installing. I have tried to repair NI-SWITCH from within the add/remove programs.

I have tried to switch the card position in the chassis.

 

I am at a loss for next steps. Please chime in if you have some ideas...

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Here are some snapshots of some points of interest...
ni_package_SS.pngni_max_SS.png

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Dr_Edward_D4H:

 

Can you please try this-> https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P8awSAC

 

If this doesn't work for me look like the card is faulty and would be better supported from NI.

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Solution
Accepted by Dr_Edward_D4H

Just to follow up...I was able to get the PXIe-2525 to work. Previously I had been uninstalling and reinstalling NI Switch discretely. The uninstall and reinstall of NI Switch using the NI Package Manager did the trick.

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I have had problems with the NI PXIe-2525 card as well for well over a year.

 

Most notably is the fact that it there is no support for simulation of this device in NI MAX. In other words you MUST have the physical card installed in a PXI chassis in order to create your NISE Virtual Device Route Groups prior to integration.

 

Also, even though it is reasonably plug and play with most NI devices, I have a brand new, almost fully loaded PXIe-1084 18 slot chassis connected to a PC with a new MXI bridge, and I also have a brand new PXIe-2525 card in slot 12.

 

Every other card in the chassis (including 4 Pickering devices using IVI drivers) is pretty much PNP (recognized) except for the new PXIe-2525 in slot 12.

 

It was recommended in a different blog that resetting the database in NI MAX + reboot the system would fix this. It did not.

 

Next, I am going to try and uninstall and then re-install NISE... using NIPM. The problem is I can't put the computer on the network.

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