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PXIe 1085 with PCIe-8381 MXI not displaying in MAX

Hi,

 

I have a PXIe-1085 chassis connected to a Dell Precision T3600 via a PXIe-8381 MXI link and i am only able to see the PXIe-8381 in MAX.

 

I have tried a number of things based on other posts in this forum, but nothing has worked so far.

 

This is what i have tried;

 

  • Installed Feb 2016 device drivers
  • Run the relevant NI update services
  • Updated PC BIOS to latest version
  • Removed all modules from the chassis

So i currently have an empty chassis, except the PXIe-8381 card, connected to my PC, but i can't see it in MAX!

 

Any suggestions would be much appreciated.

 

Cheers

 

Chris 

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Hi Chris, 

 

 

Have a look at this KB: 

http://digital.ni.com/public.nsf/allkb/81A788D0076390FA86257BF9002F9983

 

Be sure to install the BIOS compatibility software. 

 

Cheers

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Thanks Igodsch, i am looking into this now.

 

I am running Windows 10 and the read me for the MXI-Express BIOS Compatibility Software states it is only compatible up to Windows 8. I wasn't able to install the software previously, but i will give it another go.

 

Thanks again.

 

Chris

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Hi,

 

I wasn't able to install the MXI-Express BIOS Compatibility Software, i had the attached messages when running through the install.

 

Any other ideas?

 

Cheers

 

Chris

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Hi,

I am having same problem as what you have seen. 

NI-MAX does not show all PXIe device on Win10 machine with PXIe(PCIe) 1085 MXI after I have switched PCI(e) board DIP Switch mode 1 to "ON" because the PC was not booted at all. But the possible solution could be to install BIOS Compatibility Software, but it does not support Win10.

Any idea or solutions?

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Hi Hanho,

 

Unfortunately i didn't resolve the issue on the PC i was using, which i think was due to the bus depth being insufficient for the 18 slot chassis. I got around it by connecting the chassis to an alternative PC.

 

The last communication i had from NI tech support suggested checking out the following options;

1. This link will explain the concept of bus resources and should allow you to check the Bus Requirements and compare this to the available resources your PC has.
    Understanding MXI-Express Enumeration and Compatibility: http://www.ni.com/white-paper/52061/en/

2. This link provides some extra information about the Root Bus Detection Utility: http://digital.ni.com/public.nsf/allkb/BF84B75E08D2A7708625763B00670007?OpenDocument

Sorry i couldn't offer a complete solution, hope this helps.

 

Cheers

 

Chris

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