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PXIe-1078 PXIe-8100 connectivity issue

I am using PXIe-1078 chassis with PXIe-8100 RT controller. LabVIEW 2018 32 bits, and MAX 18.5.0f0. Windows 10.
 
The MAX could not find chassis under Remote Systems nor Devices and Interfaces.
 
Meanwhile, I connected the controller to an external monitor, mouse and keyboard in order to set up the system. However, the controller is not accessible. The screen is flash off (off very quickly less than seconds) so that I did not have enough time to operate or check. I reset the IP by controller switch, but did not work neither. 
 
Photos are attached for demonstration.
Is the hardware faulty? I suspect.
Thank you!
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Message 1 of 5
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Hi,

 

Have you tried to re-format it, perhaps using a USB drive? Here is a link with the steps to try:

 

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000019LmISAU&l=en-GB

 

Regards,

 

Rob

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@RobGeografo wrote:

Hi,

 

Have you tried to re-format it, perhaps using a USB drive? Here is a link with the steps to try:

 

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000019LmISAU&l=en-GB

 

Regards,

 

Rob


Thanks, Rob.

 

Now, I can see the system in MAX software (under Remote Systems) and I have installed LabVIEW Real-Time 18.0 to the controller.

 

However, it is still empty under MAX>Remote Systems>Devices and Interface. I can not see my controller and chassis. 

 

How can I find my device please?  

 

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Message 3 of 5
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problem solved. I installed NI-VISA Server 17.5 to the controller, and now both chassis and controller can be found under Devices and Interfaces branch.

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Message 4 of 5
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Hi,

 

I am glad the issue is now solved. Would you mind to mark your answer as correct?

 

Best,

 

Rob

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