11-21-2020 04:14 AM
PC configuration:
Chassis: NI PXIe-1071
Controller: NI PXIe-8821
In NI Max, PXI chassis and Controller are not showing under Devices and Interfaces. I have reinstalled OS, installed Peripheral drivers, NI device drivers and NI PXI system configuration. Still it is not detecting. suggest your ideas.
11-23-2020 09:08 AM
What OS does the 8821 have installed?
If it's a Real Time OS (like Phar Lap or LinuxRT), it'll be under Remote Systems. If it doesn't show up automatically there, run through the troubleshooting steps listed here: https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P70YSAS&l=en-US
If the OS is Windows, can you send in a MAX Tech Report so I can see the state of the system?
11-28-2020 02:20 AM
I have attached the NI Max report.
12-05-2020 03:19 PM
Hello,
Additional questions from my side.
At what point they stopped to show up on MAX?
What have been done before indecent?
12-19-2020 01:38 AM
It was working fine previously. ATE was in customer place without use for 6 months due to corona lockdown. After lockdown, intermittently NI addon modules are not detecting. Now it is not at all detecting Addon modules as well as PXI chassis in NI Max.
Is there any other driver which needs to be installed?
12-22-2020 02:51 AM
Have you tried this? https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P8awSAC&l=en-US
12-24-2020 02:53 AM
Yes, tried but same
12-24-2020 03:44 AM
Hi I have the same problem(8821+1071) after client installs the gho of 8135. Have you solved this problem yet?
If so, is it convenient to disclose the method? Thank you very much
12-26-2020 11:16 AM
Did you followed below instructions when reinstalling OS?
https://knowledge.ni.com/KnowledgeArticleDetails?id=kA03q000000YHpFCAW&l=en-US