Adam - Thanks for your interest.... I sent the chassis to Austin for repair, they elected to replace the chassis and controller, and returned that with all of our ADCs which were undamaged by the incident. We asked that they do a post mortem failure analysis and let us know what happened since it was (for us) such a spectacular failure. Here is some information that you might find useful to find the story in your organization:
Entire system shipped to Austin on 17 Aug 2005, to Andrew Contreras, RMA # RMA 708971 Order 1466960. Our contacts are: Austin - Debi Miers, inside sales rep, Washington DC: Mark Lewis, local sales rep.
The repaired / replaced unit was returned to us three or four weeks later. As of last week Debi Miers said that there was no failure analysis data yet available.
That is the only failure we have experienced in any of our PXI gear, the rest continues to hum along most satisfactorily