PCIe-8371 is in then PC monitor is dark

[zyb1003]

Hello Guys, 

We just changed a new PC, and when we insert the PCIe-8371 card in PCIe X16 port then restart the PC, we find that the monitor does not show anything. Do you have any ideas how to solve this problem? 

Thanks

[Astromaut · Accepted solution]

Hi 

I can see on the PCIe-8371 User Manual that if you connect this card to your computer and the BIOS Compat Mode dip switch (switch 1) is in the ON position, the computer may not recognize connected devices. Please make sure this pin is in the OFF position.

Regards,

astromaut