PXI

cancel
Showing results for 
Search instead for 
Did you mean: 

PCI8331 MXI-4 Crashes MAX on Start-Up

PCI8331 MXI-4 Crashes MAX on Start-Up

 

Configuration:
-Windows XP Pro with Service Pack 3
-DAQ 9.1 (MAX 4.6.2) Note: this version is required for a specific configuration.
-NI PCI8331 MXI-4 Controller(Host PC), Driver: nimxik.sys version 1.0.2f0

 

Events leading to Error (MAX Crashes on Start-Up):
-First: Clean Install of DAQ 9.1, MAX execution good.
-Second: Insert PCI8331 MXI-4 card and let OS find and install driver, MAX execution fails.
(Host PCI8331 MXI-4 not yet connected to PXI8331 MXI-4 when error occurs)

Clean install process has been tried three times.
Windows XP Firewall disabled; no third party security software.
"NI Configuration Manager" running at bootup, but turns off after MAX crashes.
Issue has occurred on different PCI slots.

 

Screenshots attached.

 

0 Kudos
Message 1 of 5
(2,841 Views)

What does you event viewer log files show? Are there any specific errors or warnings in there? Have you reviewed this KnowledgeBase and tried the corrective actions in there?

 

Why Do I Get a Measurement & Automation Explorer (MAX) Database Connection Error?

 

What happens if you connect the MXI-4 to a chassis that is powered on? Does that change anything when you're opening MAX? Do you have another computer that you can try this MXI-4 on? Or do you have an additional MXI-4 that you can try on this same computer?

 

You might want to also provide us with these files if you can:

 

dmpscreenshot.png

--
Tyler C

Message 2 of 5
(2,824 Views)

 

Thanks for the input.

 

...below is the Event Viewer:

 

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date:  10/12/2010
Time:  10:02:05 AM
User:  N/A
Computer: FTT-PC1
Description:
Faulting application nimxs.exe, version 2.1.1.49152, faulting module msvcr90.dll, version 9.0.30729.4148, fault address 0x0006ccb5.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 6e 69 6d   ure  nim
0018: 78 73 2e 65 78 65 20 32   xs.exe 2
0020: 2e 31 2e 31 2e 34 39 31   .1.1.491
0028: 35 32 20 69 6e 20 6d 73   52 in ms
0030: 76 63 72 39 30 2e 64 6c   vcr90.dl
0038: 6c 20 39 2e 30 2e 33 30   l 9.0.30
0040: 37 32 39 2e 34 31 34 38   729.4148
0048: 20 61 74 20 6f 66 66 73    at offs
0050: 65 74 20 30 30 30 36 63   et 0006c
0058: 63 62 35                  cb5  
  

 

Attached are the two file from the error report.

 

Ironically ...this computer is being used to debug another computer's NI HW/SW issues.

 

Download All
0 Kudos
Message 3 of 5
(2,816 Views)

""What happens if you connect the MXI-4 to a chassis that is powered on? Does that change anything when you're opening MAX?""

 

MAX still crashes ...same screenshots, but there are four additional error files generated in the Log folder (Attached 1~3).

 

 

0 Kudos
Message 4 of 5
(2,812 Views)
0 Kudos
Message 5 of 5
(2,810 Views)