Error -201342 "Unsupported Accessory" when using MAX to create tasks PXIe-4330 & TB-4330.

[mlvca]

Hi all!

I have an -18 slot PXI chassis with multiple PXIe-4330 and TB-4330 installed.   When attaching any TB-4330 to the -4330 module within slot 11 and generating a task within MAX, the system returns the following error: "-201342, unsupported accessory". Any task can read all other slots without generating an error.

I don't expect this to be SN based as the TB is interchangable with -4330s in other slots though MAX will not allow me to add a TB-4330 to the configuration.

How can i help MAX see the TB-4330 within slot 11?  Is there a driver update that corrects this?

Thank you!

[SunainaK]

Hi Mlvca,

Our support team is currently working on this issue. If there are any other suggestions, please feel free to post.

[stapol]

Did you find the reason why the terminal TB NI 4330 is presented to MAX as 'unsupported accesorry'? 

[Anthony.M]

Hello,

I was unable to find further information on this device showing as unsupported.

Since this post is older, please create a new post with your question in the forum. This will allow our R&D team to track the issue for future potential fixes.

Thanks,

Anthony