09-11-2017 10:53 AM
What does this status light on the controller show?
Does the chassis power button light up and stay on? Is it green?
09-14-2017 06:30 AM
Power Ok is Red
Drive is Green
09-15-2017 04:50 PM
The good news is that your chassis lights are all correct and that the cord that works for you is listed in the manual:
http://www.ni.com/pdf/manuals/372561e.pdf
This indicates your hardware is fine. Do you have a second controller or a duplicate of any of those cables? I am curious if they experience the same behavior.
09-21-2017 10:53 AM
I don't have a spare controller. and I have already tried another DVI splitter and another cable.
I have found another observation though.
If I right click, go to Graphic Options > Extended Desktop > Output to >
1. Monitor + Digital Display
2. Digital Display + Monitor
in case 1, the display is shown on my main monitor. (if I click Identify, it shows the big 1 on the screen)
in case 2, the display is also shown on my main monitor, however it's the extended display. (if I click identify, it shows the big 2 on the screen)
Any hint guys? I am really dying out here.
09-21-2017 10:54 AM
since all my monitors were hp 221v, I also hooked up a Dell monitor at the DVI end, but there is no change in the result. no output on the Dell monitor.
09-22-2017 04:41 PM
Does the VGA have the same issue? Are there more monitors we can test with?