Can't find driver for "PCI device" (NI-Serial is installed + 2X of PXI-8420)

[Jeff.F]

Installed LabVIEW 8.5 RTE 

Installed LabVIEW 8.5 (Eval)

Installed NI-Serial V3.5.0,

Next installed two PXI-8420 16 port serial cards,

System found many new devices that installed successfully - many to do with the serial cards,

Remaining item: System found new hardware "PCI Device"

Can't find driver for device

In the past installing NI-Serial would fix this.

What to do?

[Scott-M]

Hi Jeff,

I would start by looking in Measurement and Automation Explorer to determine if one of your serial cards is not showing up or if this is a 3rd card that doesn't have drivers.

If it is a serial card that is not showing up, you may want to try putting th card in a new slot, this sometimes helps cards get recognized.

Let us know what you find.

Thanks

Scott M.

[Jeff.F]

Both serial cards are recognized fine.  The only other serial in the system is on the controller.

[Scott-M]

If all your serial ports are showing up properly then the PCI device is probably un related to NI-Serial, are you expecting any other cards to be present that aren't showing up in Measurement & Automation Explorer?

The following knowledge base article might help you determine what kind of card your dealing with:

PCI Simple Communications Controller

Let us know what you find.

Thanks

Scott M.