Here is The Trusted Advisor presentation. May all your customer meetings be monkey-free and teddy-bear friendly!
Feel free to contact me if you have any questions or feedback.
Indeed - thanks for the presentation Malcolm. Even as an employee I found it very informative.
One of the books that I've read and found very interesting was this one: The $100 Statup: Fire your boss, do what you love and work better to live more by Chris Guillebeau http://www.amazon.co.uk/gp/product/023076651X/ref=wms_ohs_product?ie=UTF8&psc=1 I was trying to think of it at the time when Greg asked his question about whether to earn more money or spend more time with family etc.
It's not a very heavy book - contains lots of stories of people who take different approaches to starting their own business and why they did it and some not-too-heavy business advice.