Teststand 2010 SP1 Sequence Editor Lauch Error

[uoi]

Hi, everyone.

Today I have installed the Teststand 2010 SP1 eval version on Windows XP but an error pops up when I run the sequence editor, as per shown in the attached screenshot.

Hopefully, someone can help and advise me on this.

Thanks.

[RayFarmer]

Make sure you have Service Pack 3 installed for Windows XP.

[uoi]

Hi,

thanks.

But my PC is installed with Windows XP SP3.

[TSJim]

Hi,

When you run the TestStand Version Selector, do you get any errors?

Jim

[uoi]

Yes, there is an error.

Please refer to the attached picture.

When I tried to make active of Teststand 2010 SP1, there is also an error.

[TSJim]

Hi,

I've never seen those errors - maybe somebody else has and can give better advice.

I'd try doing a repair operation from 'Add or Remove Programs'.  If that doesn't work then doing an un-install and re-install should fix it.

It does look like the installer couldn't access the registry the first time.  I'd disable virus scan and Microsoft updates before trying a second time and check that the installer is run in an 'Administrator' account.

Thanks,
Jim

[snowpunter]

Make sure you reboot when it prompts you after the install. I've seen weird stuff like this happen if I try to open TS and I've neglected to reboot the PC after installing.

[KyleP]

Hi uoi,

I have created a Knowledge Base article which addresses the issue described in this thread. Hopefully, you have long since found a solution for your issue but I wanted to leave this here for anyone that may run into it in the future.

Regards,