TestStand Component Locator Database Editor - can't set crosshairs

[pdkrocul]

The help file in the Component Locator Database Editor says
"Select a component from the list. Use the image scrollbars to center the component in the image. Set the magnification with the zoom controls so the details of the image such as the component identifiers are easily visible. Set the mouse cursor on the item in the image and left click. A crosshair will appear on the image at the cursor position and the coordinates and magnification will be entered into the table next to the item. This process may be repeated to re-enter the data."

I can't get this to work.  I select the component.  I can see the crosshairs at the bottom left of the picture.  I can't get the crosshairs to move.

Does this work?

[pdkrocul]

Calibrated image using inches doesn't work.

Calibrated image using microinches DOES work.

(Of course, the microinches are limited to 1000000, so I have to divide the object dimensions by 10)

[RayFarmer]

This doesn't sound like National Instruments TestStand, if it's something from Sierra Instruments then you would be better to contact them or the supplier of this equipment.