NI Package Manager (NIPM)

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LabVIEW NXG installation error - ni-ssp-notifier

(this is a duplicate post to the one on LabVIEW forum: https://forums.ni.com/t5/LabVIEW/LabVIEW-NXG-installation-error-ni-ssp-notifier/m-p/3983954)

 

I'm trying to install the LabVIEW NXG and it always fail with this message:

error.png

 

 

I've tried to do it with NXG 4.0, NXG 3.1 through Package Manager, and also downloaded the offline installer for NXG 4.0 (from here: https://www.ni.com/pl-pl/support/downloads/software-products/download.labview-nxg.html#329480). All of them failed with the message above.

 

Has anyone encountered this?

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Note: I'm also working on this with techsupport and will post if I'll get any solution.

 

My NI Package Manager version is 19.6 and it logged following message in errorlog.txt:

===== 2019-Nov-07 11:44:16.160322 =====

Exception in ni::pkgclient::TransactionBase::StartInternal. Error code: -125083
Request type: 30
-125083: An error occurred while installing a package: ni-ssp-notifier (19.0.0.49152-0+f0)
File: source\nipkg_client\pkgclient\PluginInteraction.cpp
Line number: 239
 
Additional error information:
-125492: An error occurred while reading the instructions file located at 'C:\Users\Dell\AppData\Local\Temp\c7a12ce3-c1af-4a0d-9f05-135f1ff795c1'.
File: C:\agent_work\17\s\nipkg\source\shared_agents\Base/ErrorHandler/ErrorInfo.h
Line number: 294
===== 2019-Nov-07 11:45:30.111805 =====
Exception in ni::pkgclient::TransactionBase::StartInternal. Error code: -125083
Request type: 30
-125083: An error occurred while installing a package: ni-ssp-notifier (19.0.0.49152-0+f0)
File: source\nipkg_client\pkgclient\PluginInteraction.cpp
Line number: 239
 
Additional error information:
-125492: An error occurred while reading the instructions file located at 'C:\Users\Dell\AppData\Local\Temp\7a058eaf-6033-4a21-8fc9-20da29ea6008'.
File: C:\agent_work\17\s\nipkg\source\shared_agents\Base/ErrorHandler/ErrorInfo.h

Line number: 294

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Hi Piotr,

One of the reasons for this error could be that the user who is running Package Manager does not have permission to access the %temp% folder. Can you please check the folder permissions for the %temp% folder and let us know if the user has appropriate permissions to read/write from/to it?

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