This utility has been officially released as part of NI MAX / System Configuration 15.0 and later. Any supported NI software configuration can be upgraded to use the latest version of NI System Configuration.
Running the Remote System Discovery Troubleshooting Wizard
Open Measurement & Automation Explorer (MAX)
Right-click on the Remote Systems tree
Select Troubleshoot Remote System Discovery from the right-click menu
Having trouble discovering your networked real-time target through Measurement & Automation Explorer (MAX)? Networked device discovery is a complicated procedure that can be affected by several variables including (but not limited to):
Software Compatibility - Is your target (hardware) compatible with the software on your computer?
Firewall Configuration - Is your Windows or third-party firewall blocking the network ports used for discovery?
Cabling / Port Usage - Are you using an incorrect type of cable or the incorrect network port on your target?
IP Addressing - Is the IP address used by your target in conflict with the IP addressing scheme of your computer?
Subnetting - Is the target located on the same subnet as your computer?
This wizard will intelligently guide you through a set of troubleshooting steps specifically designed for your target.
Nick C | Software Project Manager - LabVIEW Real-Time | National Instruments