My ELVIS III will only boot into safe mode. The status LED flashes twice every few seconds. I can login to the device via NI MAX and it shows "Improper Installation".
I have attempted to re-install the software via the software wizard. The device is currently running NI ELVIS v18.5. This version is unavailable within the wizard to re-install. I then attempted to install v19.0 where I get the below error:
"Error while reading a file from the local disk. The file may be corrupt or not present."
I have tried to first uninstall the software via the software wizard but received the same error above.
I have not touched or attempted to upgrade the firmware.
I can connect to the device via Wi-Fi or Ethernet. I am unable to connect via USB.
I would love any suggestions that anyone could provide.