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"database access denied"

i am using multisim workbench version 10. but i cannot access some components . i get a message saying "database access denied" eveytime i try to use them.please help me.
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Message 1 of 5
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Please provide the following:

1) Names of components you can't access
2) Multisim Tier (Professional, Education....)
3) Operating System
4) Screen shot


Alec



Max
National Instruments
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Message 2 of 5
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LM311


Oddly, my service fee last time covered to upgrade me to the equivalent V10, but yet I have the part in V9 (granted it doesn't work properly,but).  Me thinks me got hosed.  What you thinks?  I'm just wondering what else disappeared...

How many models will I have to build to get back my parts?

An LM311... shocking!  It's the most common comparator on the block!   V10 was supposed to be an UPgrade, or so one would think.
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Message 3 of 5
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For jereza:
Components in Multisim are tagged to be used depending on the level of your product tier, e.g. Education, Pro, Full, Student, etc. It might be possible you are trying to access a component not included in your package, please provide information on what edition you have (Power Pro, Education, etc...) so we can check if the component is included or not.
 
For Euler's Identity:
This is the same posting I just submit for another thread in which the LM311 was the issue, I will copy the exact same text for everyone to reference it:
 
=================

Hi, the LM311 was not included in the Education edition because of a wrong tag in the Multisim database, it made it available only to the Professional editions. After being notified from this and other threads in the discussion forums, R&D has fix this and the next update (Summer 2007) will change this behaviour and therefore make it available in the Education edition.

In the meantime, attached you will find the PRZ file and a Multisim 10 file. Double-click on the PRZ file to include the component in your user database, and you can use the Multisim 10 file to see how it behaves. I took a test circuit from the TI datasheet to test it and it seems to be working fine.

For any person using a version older than v10, you can create a custom component with this spice code:

* LM311 VOLTAGE COMPARATOR
* CONNECTIONS:   NON-INVERTING INPUT
*                | INVERTING INPUT
*                | | POSITIVE POWER SUPPLY
*                | | | NEGATIVE POWER SUPPLY
*                | | | | OPEN COLLECTOR OUTPUT
*                | | | | | OUTPUT GROUND
*                | | | | | |
.SUBCKT LM311     1 2 3 4 5 6
  F1    9  3 V1 1
  IEE   3  7 DC 100.0E-6
  VI1  21  1 DC .45
  VI2  22  2 DC .45
  Q1    9 21  7 QIN
  Q2    8 22  7 QIN
  Q3    9  8  4 QMO
  Q4    8  8  4 QMI
.MODEL QIN PNP(IS=800.0E-18 BF=500)
.MODEL QMI NPN(IS=800.0E-18 BF=1002)
.MODEL QMO NPN(IS=800.0E-18 BF=1000 CJC=1E-15 TR=102.5E-9)
  E1   10  6  9  4  1
  V1   10 11 DC 0
  Q5    5 11  6 QOC
.MODEL QOC NPN(IS=800.0E-18 BF=103.5E3 CJC=1E-15 TF=11.60E-12 TR=48.19E-9)
  DP    4  3 DX
  RP    3  4 6.667E3
.MODEL DX  D(IS=800.0E-18)
.ENDS

That spice code should fix it, if you have questions about how to create a custom component, follow the tutorial named "Creating a Custom Component in NI Multisim":

http://zone.ni.com/devzone/cda/tut/p/id/3173

Nestor
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Message 4 of 5
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Education vs Educator

One's a student and one's a teacher.  


But that's all I can say, because I've used up all of my time. 
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Message 5 of 5
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