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Multisim Live: Search service unavailable.

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Hi all

 

I have Premium account access level but whenever I search for a component, I've been getting very limited results and a message saying "Search service unavailable. Offline search used.". The example screenshot, below, shows a search for 'npn' that used to return lots of results but now only shows 2.

 

I've tried different browsers, different OS, etc. and get the same results. Is there a problem at NI or is our site account broken?

 

Thanks and best wishes

Tim

 

drtimcollins_0-1634296109936.png

 

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-а  вы денюжку опустите в компьютер, и посыплются модельки, как из рога изобилия. У нас в России эти филиалы NI только за деньги всё делают...

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Thanks for reporting. We're looking into it.

Vicentiu
National Instruments R&D
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Solution
Accepted by topic author drtimcollins

Issue is fixed. Please report back if it's still not working.

 

thank you

Vicentiu
National Instruments R&D
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Message 4 of 5
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Brilliant - it's all back now and working great. Thanks for the speedy fix!

Tim

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