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Multisim Live - Is it down?

When I try to login to "multisim live", I repeatedly get a "502 Bad Gateway" error.  I've tried Safari and Chrome on a Mac, and Internet Explorer and Chrome on Windows.

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I have been seeing the same error all day.  At one point, ni.com had a static message saying the website was down for maintenance.  Any ETR on when it will be up, NI?

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Message 2 of 5
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@serenaeley wrote:

When I try to login to "multisim live", I repeatedly get a "502 Bad Gateway" error.  I've tried Safari and Chrome on a Mac, and Internet Explorer and Chrome on Windows.


I have seen this problem as well since yesterday. We have Multisim site license and we were using Multisim Live in the lab with a large group of students and it was a disaster. All received error 500, 502, or 504. I tried today and I still receive error 500.

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FWIW, I contacted NI Support shortly after posting my complaint.  I understand that they had been working on the website and it began working for me within a couple of hours after I contacted them.  I've not seen any problems since that time other than our Academic Site License code not unlocking premium features as expected, but that's a separate concern that needs me to submit another Tech Support assistance request.

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Message 4 of 5
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I think it may be down again.  When I click "Login" I get this.  I put in a service request. Anyone else have the same issue?

Page Error

The page you requested may have moved, been deleted, or is inaccessible.

Search below for other content, or contact NI for assistance.

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