Component Toolbar on Multisim 11.02

[RGP]

Hello,

I have recently purchased and activated a student version of Multisim 11.0.2, I am trying to create a circuit and there is no component toolbar present amongst others.  All the relevent boxes appear to be checked via view- toolbars, so the tool bar ought to be present but is not. 

[BB.]

Hi RGP,

Thank you for your post. The usual fix for this is to change the Global Restrictions within Multisim.

To do this please follow the instructions in this KnowledgeBase Article: http://digital.ni.com/public.nsf/allkb/609A763289E6E81D8625739F0052151F

Please let me know if this fixes it.

Best Regards,

[RGP]

Hello Benjamin,

Thankyou for your pointers, followed the link a did as prompted.  However, under the general tab none of the boxes where checked. Clicked OK anyway but it appears to be just the same.

Any other suggestions? Should I try un-installing and re-install?

Many thanks,

RGP

[BB.]

Hi RGP,

It may be that your user interface configuration is corrupt. To set the user interface to the default configuration please follow this knowledgebase article.

http://digital.ni.com/public.nsf/allkb/2719D00E36A4D53A8625721300685B3F?OpenDocument

Please let me know if you are still having problems.

Best Regards,

[RGP]

Hello Benjamin,

This does not appear to work either.  Please see the attached file for a picture of what I'm getting.  Under the New User Configuration file tab I have run through the various options, to no avail.

Many thanks,

Robert.

[BB. · Accepted solution]

Hi Robert,

Thanks for your reply.

If possible I would now recommend uninstalling multisim,it could be a corruption of multisim itself. Also after uninstalling please delete the C:\Program Files\National Instruments\Circuit Design Suite 11.0 folder. Then restart the PC and re-install.

Regards,

[RGP]

Good evening Benjamin,

Prior to your previous post I had already un/ re-installed the software to no avail however, I did not delete any files.  So, although I could not find the specific file you mentioned in your post I did find a couple folders in the 'c'  drive marked NI which have been deleted.

Following another un/ re-installation and despite a couple error messages occurring saying the ''installation has failed' (please see the attached word file, should these be a concern?) and lastly, sorting out the 'Global Restrictions' with Rodney, Multisim toolbars work!

I would like to say a big thank you for persevering with me.

Best wishes,

Robert.