Having a lot of trouble connecting to 9182 Chassis with the following error in all cases:
I can see the device - the error occurs when I click "add device"
I have tried:
-Direct connect to computer (both with the computer on DHCP and giving it a static IP and the chassis on local link only)
-on the network, dhcp on the pc and the unit
I can always see the unit - just can never add it successfully. I can change the hostname and network settings. My MAX version seems to be 15.
When I click on "set permissions" I cannot open that tab in the web browser. Have access to all other tabs.
I'm out of ideas and could use suggestions. The unit is brand new.
Solved! Go to Solution.
I hate to ask the obvious questions, but have you tried manually resetting the network adapter that you are directly connecting to?
Are you able to give a different Ethernet cable a shot?
I would try resetting the MAX database next:
What Is the Process for Resetting the MAX Database?
Beyond these steps, take a look at this troubleshooting guide, if you haven’t already seen it.
Network cDAQ Troubleshooting Resources
Hope this helps!
I managed to fix this.
I reset the unit in software
While the unit was resetting - I pulled out one of the modules
All of sudden the computer started doing "installing device drivers" etc...
Put the module back in - added the device without any issues and was able to see the modules.
I have no idea why that worked. Perhaps the moral of the story is to attach the chassis without any units in it?