Why am I getting 10401 Error While using PXI-4351 Test Panel in MAX

[Tsquared]

I am  using PXI-4351 and VI logger to make temperature measurements.  When using VI-Logger, I get an error that there is no such card.  I then go to MAX and right click on the instrument, and run the Test Panel.  The test panel indicates an error 10401.  Please,  what can I do the resolve this?

[Berto]

Hi TSub,

From what I'm seeing, this might possibly need to be called into support to be fixed.

However, I would first try re-installing the latest Traditional DAQ driver.  Depending on what driver you currently have, there may have been some fixes for you:

Traditional DAQ 7.4.1: http://digital.ni.com/softlib.nsf/websearch/3DBF3D343476A28F8625709E006A4937?...

Note that if you're using VI Logger with Traditional DAQ Devices, which is the 4351, then you must have VI Logger Full (not Lite) for it to use the card.

If this does not fix the problem, you can also try a different PXI slot.  If that doesn't work (it most likely won't), then call us at 866.275.6964 to possibly get it fixed.

Thanks!
mike