04-24-2023 08:50 AM
I have 2 NI USB-6501-OEM modules. Neither of which get recognised by MAX correctly.
This seems to be an Ni-DAQmx driver related issue.
PC is running Windows 11 - Ni-DAQmx Driver 2023-Q2. No previous NI software was installed on this machine
Symptoms
I have gone trhough the troubleshooting steps listed on the NI site, and had some assistance from an NI Tech (who wants me to return 1 unit for an RMA - I bought the second unit to get going whilst the first is "fixed")
Now after those steps as directed by the NI forums/NI tech
I have tried completely uninstalling NI & all the drivers but reinstalling ends with the same result - and wastes about 2-3 hours of my time.
Any ideas would be appreciated
06-19-2023 08:01 AM
I have exactly the same problem with 3 USB 6501 units. Could you fix it?
06-19-2023 08:23 AM
No I couldn't get it to work even with assistance from the NI repairs team.
It looks like it does some firmware update which bricks the device. I had to give up on it.
06-19-2023 08:46 AM
Thanks for the reply! We've ordered 4 devices and only one is working.
06-19-2023 08:53 AM
I ended up purchasing an Acces USB-DIO-32I instead. Might be worth checking them out.
07-20-2023 03:03 AM
My team is currently having the same issue with 3 USB-6501 OEM units purchased from Farnell, connect it to a PC and get three flashes from the LED and then it's dead so we're reluctant to connect the 4th device just purchased.
This has been attempted using NI-MAX versions 19.5 and 23.3, on my particular PC I don't get a flashing LED on the 6501 but NI-MAX semi-detects it with a yellow exclamation mark beside it and states that I don't have the correct drivers despite another 6501 being connected at the same time and functioning perfectly.