Hi Mark5000,
This may be issue that requires more detailed troubleshooting. I am currently out-of-office, and will have limited time to devote to this issue. On-the-phone troubleshooting may be the best way to determine the cause of the issue, or if it needs repair, so if you prefer, I would recommend to call in at 866-275-6964 and ask to speak with one of our applications engineers. Thanks for choosing NI, and have a great day!
Best Regards,
Roel F.
Applications Engineer
National Instruments