01-10-2008 05:15 AM
I
have encountered a serious compatibility problem with National
Instruments (NI) data acquisition device PCI-6733. The observation is
related to a wide-ranging research at the Tampere University of
Technology, Department of Signal Processing. At the present, my
PCI-6733 works only with a single PC. For example, running the card
with a recently purchased HP Compaq dx2250 results in error messages
etc. Even the NI's Measurement & Automation Explorer software's
self-testing fails totally. Only old PC-hardware appears to work with
PCI-6733, and I'm running the damn device on a legacy PC with MSI845
Pro2 motherboard, 1700MHz Pentium4 processor and 1.5 GB 133 MHz SDRAM
memory.
For some reason, the NI's customer support
provides no tips or possible solutions to this rather odd problem
(although they admit that the compatibility problem exists, and at
least one other user has reported the same problem). Recent software
updates have not been helpful either. As the PCI-6733 is still quite
an expensive piece of equipment, you could expect some immediate
action, but so far NI's support has been negligible. Could anyone
inform me, e.g., of other possible PC components that provide
trouble-free performance?
Thanks
in advance,
01-10-2008 01:39 PM
01-14-2008 10:46 AM
Neil,
Thanks for your quick and detailed answer.
Overcoming newly
purchased dx2250 sources of incompatibility interest me the most. To
go to your questions, the north bridge of dx2250 appears to be ATI
RS485 and south bridge ATI SB600 chipset. The motherboard is much
likely MSI 0A7C (maybe also sold as model MS-7242) with ATI Radeon
XPRESS 1150. If it helps, PCI is possibly on the base of Realtek
RTL8100C controller, but power specifications of the PCI bus are
unclear. Do you know if the 3.3V, 5V and 12V rails are missing with
MSI 0A7C? Are there any known compatibility problems with the above
chipsets? My PCI-6733's part number is 187992D-01.
Thanks also for recommending a Dell computer with the PCI-6733. After all the trouble I’ve seen, you learn to appreciate this sort of tips.
Regards,
Jarmo
Kauppila