PCI-MIO-16E is not recognised as a plug and play board

[CHAssoc]

I had to transport all data acquisition software and hardware to a new PC yesterday, running Windows XP. Two of my three PCI boards loaded and were recognised no problems. The PCI-MIO-16E-4 was not recognised as a plug and play board. Any suggestions what the cause might be, apart from the possibility that I damaged it in transfer?

[Mark M]

Hi,

How are you doing!

Do you have the chance to plug the PCI-MIO-16E-4 back to your old PC and see if it still works? if it does, have you tried to plug the card on a different PCI slot on your motherboard or swap the slot with any other cards that are working just fine?

Message Edited by Mark M on 09-30-2008 10:58 AM

[CHAssoc]

The old PC had died, which was the reason for the transfer, but the other two cards work fine in all slots and the MIO16 is not recognised in any of them. I have looked at the possibility of IRQ conflicts, but the PC network card, the SCSI controller and the two other PCI dacq cards are all on IRQ 16, so I can't believe that that could be the reason for it not being recognised when I install it by itself.

I'm about to place an order for a new replacement and then investigate the NI repair service.

Thanks for your quick reply.

Chris H