Yes, the tests have been performed on multiple channels. The only issue with arranging an RMA is the fact that I am in the middle of an animal testing period, and I have been using and plan to continue to use the malfunctioning device. I am particularly interested a transfer function-like ratio of two sensors (output divided by the input). Therefore, as long as the malfunction affects the sensors identically (which is seems to be doing), our data is not greatly affected. Once the animal testing portion of my experiment concludes, I will look into submitting an RMA.
Thank you for your advice!