To my knowledge I have followed every instruction in the manual to troubleshoot my connection (as well as tons of NI knowledge article online) as well as every Ethernet connection trick that I know, but I still cannot connect to the cDAQ in any way.
NI MAX reports "The device you requested could not be found on the network". Scanning for IP addresses doesn't return anything. Setting my IP address to a link-local address doesn't allow it to connect. I did try resetting the cDAQ by holding down the reset button but it didn't look like this caused any change (LEDs did not change). I have not been able to reload the firmware using the Web-Based Configuration Tool yet because it just prompts me to reinstall Silverlight ever time I try to open it...
The one odd thing that stands out is that the STATUS light is solid amber at all times. The manual says to ensure it is off (and not blinking) and that solid amber means that the firmware is booting or updating. So....maybe it's stuck booting the firmware? Will I even be able to load new firmware if I can't connect over Ethernet? I'm a bit frusterated and hoping it is just that I am new to using a cDAQ. Please, any suggestions of what could be going on? Or for further things for me to try?
