Board not detected from MAX

[Moroli]

The machine is equipped with NT4.0 sp5, and was using an old PC-TIO-10 with NIDAQ6.1.
We decided to sobstitute the board with a PCI-6023E, as we needed some analog signal inputs.
We installed NIDAQ6.8.1 (without first uninstalling 6.1 version), put away the PC-TIO-10, and installed the PCI-6023E.
Once MAX opened, it showed the PCI-6023E, but also continued to show the PC-TIO-10 board. We manually removed this old board from the list("delete"). But, at successive MAX openings, it was impossible to find the PCI-6023E board, also refreshing or setting the preferences at "every time I launch MAX".
We tried unistalling and reinstalling NIDAQ6.8.1, reinstalling NIDAQ6.1 so to try to uninstall it, restarting the machine many times, changing slo
t for the board, but we never more managed to see the PCI-6023E board among the devices.
Now the system is on, the board is in the PC, NIDAQ6.8.1 is installed, but we have not the way to use the board.
We cannot reinstall all (NT, applications, etc.) as the PC is on a plant and cannot be stopped for more than a few minutes.
We are sure that no secondary things may have caused the problems (bios settings, applications, etc.) as the first time after installation the board was correctly recognised.


Many thanks.

[bman]

Moroli

Here is what I would suggest to do.

1. Uninstall NI-DAQ
2. Clean the registry
-Click on Windows 'Start' Button and goto 'Run'
-Type in regedit to open the Registry Editor
-Follow this path: HKEY_LOCAL_MACHINE >> Software >> National Instruments >> NI-DAQ
-Delete the NI-DAQ folder
-Shutdown computer and take out PCI-6023 board
-Reinstall newest version of NI-DAQ
(NI-DAQ 6.9.1 can be download from ni.com
-After installation is complete, put PCI-6023 board back in computer


By going through these steps, you should be able to use your board normally.

Brian