Why does a motion control unit constantly fail during config

[Leonardo_2208]

Why does a drive fail during config.... I am trying to control a machine using faulhaber motors (5 of them) with faulhaber controls, one drive fails during config (fatally fails) and it is not wired any different to any of the others... even with only 24v supply, it dies... Blue screen and restart of pc... the others all worked perfectly, with no fault. The process we are using for the troublesome drive is exactly the same... We are stuck, can anyone please help?

[Brian_Beal]

Since the system is from Faulhaber, I would recommend contacting them.

[Leonardo_2208]

thank you, but faulhaber are all on holiday, and I am really struggling..... tis only one unit and only when it is positioned in one place... checked all electrical connections, no shorts, no loose wires, even fails when just power and serial connected.... so not even motor problem.....

[Brian_Beal]

What do you mean by "when it is positioned in one place"?